12 THINGS WE DO BETTER

IT Hassle Free!

We “wow” clients with the ultimate customer experience. We are easy to deal with, eliminate downtime, provide multiple ways to contact us (email, phone, chat). We get it right the first time. We will do whatever it takes to make you happy. No hassles, No problems.

Cybersecurity Experts

Security is paramount and we implement and monitor security best practices for all our clients.  We continuously educate our team and our clients on the latest methods to keep them safe. Our cybersecurity experts can help protect your company against the latest threats to your business.

A Proactive Approach

Our philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

A Partnership

We believe our customer challenges are our own. We work with you to provide technology solutions for any business problems you may have. We design, evaluate and justify technology solutions from a thorough understanding of the business needs of your company.

Quick Live Local Response 24x7

We provide immediate 24x7 emergency response. A live local (not outsourced) person will answer your call day or night. Your employees can request help via chat, email or by phone.

All-Inclusive: No Hidden Fees!

No need to track block hours or fear going over budget. One flat fee for support. We do NOT charge fees for after-hours or emergency support, travel or on-site visits. We provide fixed fee pricing for both support and projects. We stick to your budget!

A Proven Track Record

Credible reputation in the industry since 2006. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us. Check out our 5 star reviews, numerous testimonials, and over 5000 client satisfaction surveys.

No Finger Pointing

Start with us and we handle it from there. We handle all aspects of your IT including hardware and software management, vendor relationships, website management, maintenance renewals, and any other related technology needs. We will interface with any vendors on your behalf. You will never have to work with any other vendor to fix your IT needs. We focus on your IT so you can focus on your business.

Depth of Knowledge & Experienced

We hire only seasoned, professional technicians with at least 5 -10 years experience from a vast array of backgrounds and industries. All our employees are background checked and vetted. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.

Compliance, No Problem

We understand the complexities of compliance, we can work with you to meet your companies compliance requirements, such as NY SHIELD, HIPAA, NIST, PCI, ISO and others.

No Geek Speak

You deserve to understand what we are doing under the hood and have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. If you don't like it or it doesn't work for you - return it at no cost. No questions asked.  Zero risk, if you are not satisfied, we will refund you money.