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Our Mission

We provide excellence in IT services and cybersecurity for the 

We provide excellence in IT services and cybersecurity for the 

manufacturing, tech, and trade industries. Our company, CETech, 

manufacturing, tech, and trade industries. Our company, CETech, 

was born with a handful of business cards. Now, more than 20 

was born with a handful of business cards. Now, more than 20 

years later, we are one of the fastest growing tech firms in NY. 

years later, we are one of the fastest growing tech firms in NY. 

We make it easy to switch to managed IT-services, and back 

We make it easy to switch to managed IT-services, and back 

this with a 100% price match and satisfaction guarantee.

this with a 100% price match and satisfaction guarantee.

We provide excellence in IT services and cybersecurity for the manufacturing, tech, and trade industries. Our company, CETech, was born with a handful of business cards. Now, more than 20 years later, we are one of the fastest-growing tech firms in NY. We make it easy to switch to managed IT services, and back this with a 100% price match and satisfaction guarantee.

Why Choose Us?

12 Things We Do Better: At CETech, we stand out by consistently delivering top-notch IT services with unmatched reliability, security, and customer support. Here are 12 ways we go above and beyond to ensure your business runs smoothly and securely.

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IT Hassle Free!

We “wow” clients with the ultimate customer experience. We are easy to deal with, eliminate downtime, and provide multiple ways to contact us (email, phone, chat).

Cybersecurity Experts.

We are cybersecurity experts. We continuously educate our team, and are SOC2 compliant (less than 5% of IT companies are certified.) We can advise you better!

A Proactive Approach.

With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems.

A Partnership.

We believe our customer challenges are our own. We design, evaluate, and implement solutions custom to your business needs of your company.

Quick Live Local Response 24/7.

We provide immediate 24x7 emergency response. A live local (not outsourced) person will answer your call day or night.

All-Inclusive: No Hidden Fees!

You’ll pay one flat fee for support. We do NOT charge fees for after-hours or emergency support, travel or on-site visits.

A Proven Track Record.

We have over 15+ years in this industry, but our proudest accomplishment is the number of long term clients who year after year put their trust in us.

No Finger Pointing

We take full ownership of your IT needs, managing everything from hardware and software to vendors and server upkeep, with a proactive and accountable approach you can trust.

Depth of Knowledge & Experience.

We hire only seasoned, professional technicians with at least 5 -10 years experience. All our employees are background checked and vetted.

Compliance, No Problem.

We understand the complexities of compliance, we can work with you to meet your companies compliance requirements including NY SHIELD, HIPAA, NIST, PCI, ISO etc.

No Geek Speak.

You deserve to understand what we are doing. Our technicians will clearly explain what is happening in ways you can understand.

100% Satisfaction Guarantee.

We want you to be completely satisfied with our services. If you don't like it or it doesn't work for you - return it at no cost. No questions asked.

The Team

At CETech, our team is made up of dedicated IT professionals who are passionate about delivering top-notch solutions to help your business succeed. With years of experience and a client-centric attitude, we collaborate to deliver the best support and new technologies to keep your operations operating smoothly.

Fred

Fred

Co-Owner

With over 20 years of IT experience and a degree from RIT, Fred is passionate about solving the ever-evolving puzzles of technology. Outside of work, he enjoys playing basketball with his kids and golfing with his wife.

Sue

Sue

Co-Owner

Sue combines an MBA from RIT with real-world tech expertise, helping clients achieve success through clear communication. In her free time, she enjoys volunteering, golfing, running, and walking her dog, Bubba.

Rich

Rich

Chief Operating Officer

With nearly 30 years in IT and a Master’s in Computer Science from RIT, Rich excels in bridging the gap between tech and business. When not working, he enjoys spending time with his family, cycling, and playing piano.

Jenn

Jenn

Marketing Manager

With 13 years of experience in marketing and advertising, Jenn helps clients leverage IT to simplify their lives. Outside of work, she enjoys gardening, refinishing furniture, and spending quality time with her family.

Skyler

Skyler

Sales Developement Representative

Skyler thrives on the ever-changing nature of IT and brings 8 years of customer service and sales experience to the team. In his free time, he enjoys discovering new trends and technologies.

Reed

Reed

Technical Operations Manager

With a decade of customer service experience, Reed loves simplifying technology for others and enhancing their work lives. Outside of work, he enjoys managing a gaming community, participating in local Ultimate Frisbee, and exploring his artistic side through painting.

Wendy

Wendy

Administrative Assistant

Wendy has over 20 years of accounting experience in the IT industry, bringing accuracy and attention to detail to her role. When she’s not at work, she enjoys spending time with her kids, walking her dogs, watching movies, and going on adventures with family and friends.

Jake

Jake

Systems Engineer

With five years in IT and customer service, Jake finds joy in understanding and adapting to new technologies. In his spare time, he loves building gaming computers, playing video games, writing and recording music, and enjoying fishing trips.

Aaron

Aaron

Senior Systems Engineer

Aaron has over ten years of diverse technical experience, helping clients navigate their IT challenges daily. Outside of work, he enjoys gaming, watching movies, and embracing the great outdoors with friends and family.

Connor

Connor

Technology Solutions Expert

With more than six years of IT support experience, Connor is fascinated by how technology has evolved to fit into our daily lives. He enjoys gaming, especially in virtual reality, and loves reading and writing science fiction.

Chris

Chris

Technical Account Manager

With over 25 years in managed IT services, Chris enjoys helping people connect and share ideas globally. At home, he’s a dedicated family man who loves camping with his wife, two daughters, and their pets.

Nicholas

Nicholas

Technical Account Manager

Nicholas enjoys the ever-changing landscape of IT, embracing new challenges and learning opportunities. With a curious perspective, he aims to enhance the team. In his free time, he loves playing and recording video games.

Eric

Eric

Deployment Coordinator

Eric appreciates how IT influences our daily lives, helping others navigate technology. With over 18 years in the service industry, he excels in communication. Outside of work, he enjoys exploring the outdoors with his four children, often cycling along the canal.

David

David

Technology Solution Expert

With over 20 years of IT experience, David thrives on the excitement of technology's evolution. He offers extensive knowledge in technical support and help desk management. In his spare time, he enjoys woodworking and traveling with his wife to Yankee games, as well as spending time with his kids and grandkids.

Titus

Titus

Technology Solutions Expert

Titus approaches IT with a fresh perspective, relishing the many ways to solve problems. He is dedicated to customer satisfaction and quick solutions. In his free time, he enjoys learning about new technologies and playing simulation games.

Peter

Peter

Technology Solutions Expert

Peter values the evolving nature of IT, where there’s always something new to explore. He combines technical expertise with a proactive mindset. In his leisure time, he enjoys various hobbies that keep him active and engaged.

Steve H

Steve H

Senior Systems Engineer

With over 20 years of IT experience, Steve excels at understanding how technology interconnects and making systems work seamlessly. When he's not solving tech challenges, he enjoys exploring the latest technology and spending time with his family.

Edward

Edward

Technology Solutions Expert

Edward combines his degree in Network and Computer Security with over three years of customer service experience, approaching IT challenges with a methodical mindset. Outside of work, he enjoys rock climbing, board games, and 3D design.

Jeremy

Jeremy

Technology Solutions Expert

Jeremy's passion for troubleshooting and analytical thinking drives his work, where he brings care and compassion from previous roles. When he's not working, he enjoys researching IT trends and spending time outdoors with his family.

Daniel

Daniel

Technology Solutions Expert

Daniel brings a Bachelor's degree in Computing Security and a passion for learning to his role, along with two years of customer service experience. In his free time, he enjoys camping, board games, and spending time with friends and family.

Luke

Luke

Technology Solutions Expert

Luke is a technology solutions expert with a Bachelor of Science in Cyber Security and Computer Science. He brings a growth-oriented mindset and a passion for continuous learning to every project. With a versatile skill set, Luke thrives on finding innovative solutions that keep IT dynamic and engaging. Outside of work, he enjoys running, reading, tinkering with retro systems, and exploring his love for cooking.

Timothy

Timothy

Technology Solutions Expert

Timothy is a technology solutions expert with a passion for turning advanced IT into practical solutions that feel like modern-day magic. He thrives on pushing boundaries and discovering innovative ways to solve complex, unsolved problems. Known for his creativity and determination, Timothy continually exceeds expectations by navigating new challenges with fresh perspectives. He finds satisfaction in tackling intricate simulations and scenarios that drive technological breakthroughs.

Grant

Grant

Technology Solutions Expert

Grant is a tech enthusiast with a deep passion for IT and a constant drive to learn. For him, the best part of working in technology is the endless opportunity to discover something new every day—a mindset he brings to his work. Whether it’s mastering a new skill or exploring the latest trends in tech, Grant’s curiosity fuels his expertise and keeps him ahead of the curve.

Outside of work, you’ll often find Grant enjoying an Amerks game with his girlfriend or unwinding with friends over video games. His blend of professional dedication and personal hobbies makes him approachable, dynamic, and ready to take on any challenge in the tech world.

Kenny

Kenny

Technical Dispatcher

Kenny is a Technical Dispatcher with a passion for staying ahead in the constantly evolving world of IT. With years of experience in customer care, he brings exceptional compassion and dedication to every interaction. Kenny thrives on learning about emerging technologies and ensuring seamless support for clients. Outside of work, he enjoys paragliding and capturing stunning wildlife photography.

Explore our video slider to gain quick and insightful knowledge about our services and how we assist companies just like yours.

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Why Choose Us?